Shipping Options
December 30th, 2021 UPDATE: Shipping is currently very complicated due to travel restrictions in Japan. There is currently no SAL shipping to any countries and a variety of restrictions on various other shipping types dependent on country, so this shipping option is now removed. These restrictions also change regularly. Shipping times many also be significantly delayed from usual estimates. If I am unable to ship to your country using your preferred shipping method due to shipping restrictions, I will let you know your options or will provide a full refund for your order.
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All goods will ship directly from Japan to you. The checkout system offers up to 6 shipping options. The options are as follows:
1. EMS Shipping
EMS is the quickest and safest shipping option offered. It boasts 2-5 days worldwide estimated delivery and includes insurance and a tracking number. If you need to get your goods ASAP or are worried about the safety of your goods in the mail, this is the option to pick. If you are from a country where the mail system is not very trustworthy, this is also a good option for you. Orders with EMS shipping also tend to receive priory when I start shipping pre-ordered goods.
2. Registered Airmail
Registered Airmail is a safe mid-range option. Less expensive and slower than EMS. More expensive, but faster than SAL. It offers 1-2 weeks worldwide estimated delivery, insurance, and a tracking number. This option is only available for packages that weigh 2000g or less. If your order weighs over 2000g, you will not see this shipping option when you check out. You must either select EMS or split your order into 2 separate orders. Packages more than 90cm in length x width x height can also not be shipped using this method. Sadly, the shipping calculator cannot account for the size of a package. If your package is too bulky to ship everything together, I will contact you to work out some alternate shipping arrangement.
3. Registered SAL
Registered SAL is a safe and economical option. It offers 2-4 weeks worldwide estimated delivery, insurance, and a tracking number. It is the cheapest method for safe and secure shipping. Please note that SAL shipping is not available for all countries. Countries that I am not able to ship to via SAL include Vietnam, Qatar, and Bhutan. Some countries allow SAL shipping, but not registered SAL shipping. This option is only available for packages that weigh 2000g or less. If your order weighs over 2000g, you will not see this shipping option when you check out. You must either select EMS or split your order into 2 separate orders. Packages more than 90cm in length x width x height can also not be shipped using this method. Sadly, the shipping calculator cannot account for the size of a package. If your package is too bulky to ship everything together, I will contact you to work out some alternate shipping arrangement.
4. Airmail
Airmail is a cheap, fast, but somewhat unsafe way ship your goods. It offers 1-3 weeks delivery worldwide but does not have a tracking number or insurance. Because there is no tracking number or insurance, this shipping option is not recommended. If your package becomes lost or damaged in the mail, there is nothing I could do. Please considered the risks when choosing this shipping option. This option is only available for packages that weigh 1000g or less. If your order weighs over 1000g, you will not see this shipping option when you check out. You must either select another option or split your order into 2 separate orders. Packages more than 90cm in length x width x height can also not be shipped using this method. Sadly, the shipping calculator cannot account for the size of a package. If your package is too bulky to ship everything together, I will contact you to work out some alternate shipping arrangement.
5.SAL
SAL is the cheapest shipping option available but is somewhat unsafe. It offers 2-5 weeks delivery worldwide but does not have a tracking number or insurance. Because there is no tracking number or insurance, this shipping option is not recommended. If your package becomes lost or damaged in the mail, there is nothing I could do. Please considered the risks when choosing this shipping option. This option is only available for packages that weigh 1000g or less. If your order weighs over 1000g, you will not see this shipping option when you check out. You must either select another option or split your order into 2 separate orders. Packages more than 90cm in length x width x height can also not be shipped using this method. Sadly, the shipping calculator cannot account for the size of a package. If your package is too bulky to ship everything together, I will contact you to work out some alternate shipping arrangement.
6. Pay Shipping Later
A pay for shipping later will appear if your order weighs over 3000g or if your package needs to be shipped to an address in Japan. If you select this option, I will send you quote for shipping at my convenience. Please note that you must send payment for shipping before any goods will be shipped if you select this shipping option. If this is the only option you see and your order does not weight over 3000g and is not shipping to Japan, it simply means that I have not yet added your country to the shipping calculator. I will also occasionally open up this shipping option by special request.
Special Shipping Instructions
FOR POSTERS: Poster cannot ship with other goods. If you want to buy a poster, when you checkout, there should only be posters in your shopping bag. If you want to buy both goods and posters, you will have to checkout twice! Once for the posters and once for all other goods. If you checkout with both posters and goods in your order, I will have to cancel it and will ask that you place your order as 2 separate orders.
FOR UCHIWA: Please note that due to their size and shape, Jumbo Uchiwa cannot ship with large/bulky items such as large penlights, mugs, and tumblers unless shipped via EMS. If you are placing a large order of semi-bulky items such as towels and t-shirts, please note that you may also need to choose EMS shipping if you want all your times sent together. If you place your order and I feel all your items will not fit safely into an envelop with the Jumbo Uchiwa I will contact you to make other shipping arrangements.
PREORDER vs. INSTOCK: Often, I will run 2 batches of pre orders for various concerts. After the first pre-order deadline is finished, I will often have extra goods. These goods will be posted in the shop, but will not have the word pre-order in the title. If you want to purchase only in stock goods, please be sure the item does not state that it is a pre-order item.
Shipping Disclaimer
I do not like to send anything unregistered or un-tracked for the protection of both buyer and seller and do not recommend unregistered shipping. If you select an unregistered shipping option, you hereby agree that I am not responsible for any lost packages or damage done to items during shipping. Unregistered mail is not insured and no refunds of any kind are offered should a package become lost or damaged. If you contact me about your package after I have sent your confirmation that your goods have been shipped, I will not be able to provide you with any additional information. If I have any problems with unregistered shipping options, I reserve the right to stop offering them in the future.
Proof of shipment and a tracking number will be provided for all registered and EMS packages but not for unregistered shipping options. Packages with a tracking number may require signature upon delivery. If you fail to sign for the package and it gets returned to me, you will be responsible for covering any re-shipment costs. I am not responsible for packages that are lost or damaged in the mail. Registered mail and EMS offer insurance, but I cannot guarantee that the post office will provide a refund and can only provide you with a refund if one is provided to me.
Occasionally a package may be delayed due to customs or security checks. There is nothing I can do in this situation. You are welcome to track the status of your package using the tracking number and may also call your local post office to inquire about the status of the package. The shipping fee does not include customs tax. You are responsible for paying any customs tax for the goods you order as charged by your home country.